Kelsey MacLellan
Edmonton, Alberta, Canada

Administrative Assistant

Meticulous professional that is success driven, comfortable with multi-tasking, and detail oriented in
order to execute proper record management, creation of documents or data sheets, and answering all
inquiries. Recently graduated with Microsoft Suite, Business Correspondence, and Office Procedures to
ensure all tasks are thoroughly met and on time.

Personal and Professional Attributes

  • Advanced Microsoft Suite (Word, Excel, Access, PowerPoint, Outlook)
  • Advanced knowledge of Windows 7 and Macintosh systems
  • Strong organizational, written and oral communication and interpersonal skills
  • Sound judgement, ability to make decisions independently under pressure, willingness to adapt frequently to changes, and maintain excellent confidentiality
  • Maintain records, schedule meetings, record minutes, and coordinate supplies
  • Review, prioritize, route and track all incoming/outgoing correspondence to appropriate staff
  • Strong ability to coordinate meetings, business calls, organize mail, memorandums, reports, letters, contact lists, file correspondence
  • Ability to work either with a team or independently to participate as part of a larger divisional administrative team
  • Coordinate system repairs, system set-up, completion of Action Requests, and branch distribution
  • Pleasant and professional phone, email, and face-to-face etiquette
  • Excellent experience using social media sites (Twitter, Facebook, Instagram, LinkedIn, Pinterest)
  • Typing 50-60 WPM

Relevant Employment History

Virtual Assistant

The Investigation of Self – Debbie Gutierrez, based in Connecticut, USA March 2015 – Aug. 2015
  • Edit and proofread articles, website postings, letters, reports, and book pages
  • Update social media platforms including LinkedIn, Twitter, Facebook, and Pinterest
  • Market upcoming book and help attract potential clients

Other Employment History


Jungle Jim’s, West Edmonton Mall, Alberta, Canada June 2014 – November 2014
  • Greeted customers, created timed waiting lists, answered reservation calls
  • Cleaned and wiped tables, refilled condiments, swept floor
  • Trained new employees


Dairy Queen, Edmonton, Alberta, Canada February 2014 – June 2014
  • Greeted customers, answered basic inquiries (hours of operation, over the phone cake orders)
  • Cleaned and wiped down tables, stocked supplies
  • Served soft serve ice cream and occasionally trained new employees


Academy of Learning College

Administrative Assistant Diploma March 2015 – August 2015
Microsoft Word 2010
(Level 1, 2, and 3)
Microsoft Outlook 2010 Office Procedures
(Level 1 and 2)
Microsoft Excel 2010
(Level 1, 2, and 3)
Microsoft PowerPoint 2010 Business Correspondence
(Level 1 and 2)
Microsoft Access 2010 Customer Service Grammar Essentials for
Business Writing

High School Diploma

Diploma from Queen Elizabeth Senior High School May 2014

Professional Development

Job Search/Resume Writing Course

Course offered by Academy of Learning College – Career Centre July 2015

Thought Patterns for a Successful Career

Certificate from The Pacific Institute April 2015
Download resume as a .pdf file
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